Privacy Policy

Last updated: January 2, 2026

Thank you for choosing to be part of our community at Bensley Logistics LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us at info@bensleylogistics.com.

When you visit our website and use our services, you trust us with your personal information. We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you do not agree with any terms in this policy, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website and any related services, communications, or interactions with Bensley Logistics LLC (collectively, the “Services”).

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

What information do we collect?
How do we use your information?
Will your information be shared with anyone?
Do we use cookies and other tracking technologies?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for do-not-track features
Do California residents have specific privacy rights?
Do we make updates to this policy?
How can you contact us about this policy?
Data Sharing (SMS specific)
Messaging Terms and Conditions (SMS)

1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, company name, address, contact information, and shipment-related details.

We collect personal information that you voluntarily provide to us when you request a quote, schedule or coordinate transportation, contact us, or otherwise communicate with us.

The personal information we collect depends on the context of your interactions with us and the Services. It may include:

Name and company name
Email address and phone number
Billing address and service address
Shipment information (pickup and delivery locations, dates, freight details, reference numbers, and related notes)
Communications you send to us by phone, email, or text message

Information automatically collected

In Short: Some information, such as IP address and browser and device characteristics, is collected automatically when you visit our website.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services and for internal analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies.

2. How do we use your information?

In Short: We process your information to provide our Services, communicate with you, improve operations, and comply with legal obligations.

We use the information we collect to:

Provide freight transportation and logistics services
Coordinate dispatch, pickups, deliveries, and shipment status updates
Communicate with you about quotes, service updates, scheduling, documentation, and customer support
Maintain records for accounting, compliance, and operational purposes
Improve our website, services, and customer experience
Protect our Services, prevent fraud, and enforce our policies
Respond to legal requests and comply with applicable laws and regulations

3. Will your information be shared with anyone?

In Short: We only share information when necessary to provide services, comply with laws, or protect rights and safety.

We may share information in the following situations:

Service providers: Vendors that help us operate our business (for example, communications tools, website hosting, analytics, invoicing, and document management)
Operational partners: Carriers, drivers, and partners as needed to coordinate pickups, deliveries, and shipment status
Legal and compliance: If required by law, subpoena, court order, or other legal process, or to protect rights, safety, and security
Business transfers: If we engage in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction

We do not sell your personal information.

4. Do we use cookies and other tracking technologies?

In Short: We may use cookies and similar tracking technologies to collect and store information.

We may use cookies or similar technologies to operate the website and understand usage. You can typically control cookies through your browser settings. If you disable cookies, some features may not function properly.

5. How long do we keep your information?

In Short: We keep your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

We retain personal information for as long as needed to provide Services, maintain business records, comply with legal requirements, and resolve disputes. When we no longer have an ongoing legitimate business need, we will delete or anonymize information, or securely store it until deletion is possible.

6. How do we keep your information safe?

In Short: We use reasonable security measures designed to protect your information.

We implement appropriate technical and organizational safeguards to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.

7. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18.

We do not knowingly solicit data from or market to children under 18. If you believe a minor has provided us personal information, contact us and we will take reasonable steps to remove it.

8. What are your privacy rights?

Depending on where you live, you may have rights to request access to, correct, or delete certain personal information. To make a request, contact us at info@bensleylogistics.com.

9. Controls for do-not-track features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. There is no uniform standard for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted that we must follow, we will update this policy accordingly.

10. Do California residents have specific privacy rights?

In Short: Yes. California residents may have specific rights regarding access to personal information.

California residents may request information about categories of personal information disclosed to third parties for direct marketing purposes, if any, and the names and addresses of those third parties. We do not share customer data with third parties for their promotional or marketing purposes.

To submit a request, contact us at info@bensleylogistics.com.

11. Do we make updates to this policy?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective when posted.

12. How can you contact us about this policy?

If you have questions or comments about this policy, you can contact us at:
Bensley Logistics LLC
Email: info@bensleylogistics.com
Phone: (888) 599-5414

13. Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

14. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Bensley Logistics LLC, from (888) 599-5414 regarding account notifications and delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (888) 599-5414 or info@bensleylogistics.com. Mobile opt-in information is never shared with third parties.